REFUND & CANCELLATION 

 REPLACEMENT, RETURN & REFUND Replacement –

  • Replacement of the products may be considered in the below scenarios –
    • In-transit damage of the product if such instances are reported within 24 hours of product delivery.
    • The product in question needs to be returned for Replacement of the product, without the return of product replacement is not permitted.
  • Scenarios where Replacement of the products is not allowed –
    • Used products are strictly not allowed for replacement.

    Return –

  • Products are delivered on NON – RETURNABLE BASIS
  • Return is allowed only in case of delivery of incorrect or damaged products, with damage proof by the delivery authority.

Refund –

  • A refund of the delivered product is permitted where there is or order cancellation by the Company.
  • Refunds can happen via E-Vouchers/ Gift Cards/transfers into the customer’s bank account.
  • Refunds via E-Voucher can be redeemed on the next purchase at within the validity date.
  • Refunds to bank accounts will Subject to clearance in product check
  • Refunds cannot be processed to third-party bank accounts. The name of the customer initiating the refund should match the name of the bank account holder.
  • Cash Refunds are not allowed for COD orders.
  • Refunds will only be initiated after we have physically received the returned shipment. 
  • Hence Refunds will not be applicable in case a customer has self-shipped the item(s) and the package is lost in transit.

Refund Timeline -

  • Minimum time : 10 days 
  • Maximum time : 30 days 

as per the issue.


Cancellations:

  • Timeframe: You may cancel your order for a full refund if you cancel within 1 day of placing the order.
  • Exceptions: Cancellations after 1 days may be subject to a cancellation fee or may not be eligible for a refund.
  • How to Cancel: To cancel your order, please contact us at +91-9565229993